Returns Policy


Products may be returned if it meets the following criteria:
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Original packaging.
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Has not been tampered with or opened and is undamaged.
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Within 30 days of receiving items.
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Return postage to be paid by the buyer.
Hassle-Free Return shipping
Once you have contacted us and return has been authorised, return instructions will be supplied & emailed.
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Faulty product or not as describe, we will cover the cost of return postage.
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Change of mind or missed ordered, the return shipping will be at your expense.
Mandatory Product Warranties
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All products sold by The Orange House Australia comes with FULL MANUFACTURER warranties. We only carry products that are sourced from local Australian operated companies. We have a strict policy of not sourcing from third party suppliers or companies located outside of Australia.
Simple Refunds
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All refund will be returned using the same method originally used for payment at checkout.